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Advanced Word Repair(AWR) v1.2
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File: FAQ.TXT

Frequently Asked Questions about AWR
(last updated: 02-05-2006)

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In this file:

Q: What is Advanced Word Repair?
Q: What is the current version?
Q: How to determine whether AWR can repair my Word doc file successfully, according to the results generated by the demo version?
Q: Which type of Word documents can Advanced Word Repair repair?
Q: I failed to repair my Word document with Advanced Word Repair, why?
Q: How to order the full version of Advanced Word Repair?
Q: What happens after I send in the order?
   
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Q: What's Advanced Word Repair?
A: Advanced Word Repair(AWR) is a powerful tool to repair corrupt Word documents. It uses
   advanced technologies to scan the corrupt or damaged Word documents and recover your data
   in them as much as possible, so to minimize the loss in file corruption.

Q: What is the current version?
A: The current release version of AWR is 1.2.

Q: How to determine whether AWR can repair my Word doc file successfully, according to the
   results generated by the demo version?
A: Please just use the demo version to repair your doc file normally in "Repair" tab. If it can
   be repaired successfully, you will see a messagebox after the reparation, where you can click
   the "Show Repaired Document" button and see a preview of the repaired Word document.

   According to these information, you can know whether AWR works on your file and order the
   full version to get the actually repaired file.

Q: Which type of Word documents can Advanced Word Repair repair?
A: Advanced Word Repair supports to repair Microsoft Word 6.0, 95, 97, 2000, XP, 2003 documents.

Q: I failed to repair my Word document with Advanced Word Repair, why?
A: Contact with our technical support: support@datanumen.com. If possible, please also save
   the repair log into a file(make sure the "Include System Information" option in the save file
   dialog is selected) and attach it in your e-mail.

Q: How to order the full version of Advanced Word Repair?
A: The demo version will show a preview of the recovered Word document, but will not save it.
   To get the recovered document, you need to order the full version.

   Please go to:

   http://www.datanumen.com/awr/order.htm

   to order Advanced Word Repair. We accepts all major credit cards, fax/phone orders, mail 
   orders, and purchase orders.

   If your company or institution is interested in licensing AWR for several users, you can save
   a lot of money by purchasing a site license.
   
Q: What happens after I send in the order? 
A: You will receive an email confirming your order shortly after sending the online order form.
   Then, within 24 hours, you will receive a second email which contains a URL to the full
   version of AWR.

   If you do not get your full version, or if you've lost it, please email us at 
   sales@datanumen.com. Please include your name, address, email address, and order
   confirmation number (if you have it). We will be happy to help you.
   
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Copyright 2001 - 2006 DataNumen, Inc., All rights reserved.
homepage: http://www.datanumen.com/awr/index.htm
Support E-mail: support@datanumen.com
download the newest version: http://www.datanumen.com/awr/awr.exe
buy AWR: http://www.datanumen.com/awr/order.htm



